Last updated: 6 October 2026
This policy applies to every photography session booked with Enes Dogan Photography, based in Paris. By paying the booking deposit (arrhes), you confirm that you have read and accept this policy.
1. Booking deposit (arrhes) and balance
To confirm your session, you pay a booking deposit (arrhes) of €100 when you book. It secures your date and time slot and is deducted from the total price of your session.
The remaining balance (total price minus the €100 arrhes, including any options you add) is paid after the session, in cash or by card, unless a different payment schedule has been agreed in writing.
For weddings and custom quotes, the written quote applies together with this policy.
2. Cancellation by you
You can notify me by email, WhatsApp or Instagram direct message. The date your message is sent is the date that counts.
- At least 14 calendar days before the session: the €100 arrhes is fully refunded.
- Less than 14 calendar days before the session: I keep the €100 arrhes.
- If you do not show up (see “Late arrival” below): I keep the €100 arrhes.
In these cases nothing further is due. These rules apply to every package.
3. Rescheduling
You can move your session to another date once, free of charge, if you ask at least 14 calendar days before the original date, subject to my availability. Any other change request (a second reschedule, or a request made less than 14 days before the session) is treated as a cancellation under section 2.
A reschedule caused by weather (see section 4) does not count as your free reschedule.
4. Weather
Much of the session may take place outdoors. If the weather makes the session unsafe or practically impossible, it can be moved to another date. Where possible, we may instead shift the time or use a backup location agreed beforehand. I will discuss it with you, and the final decision is made no later than 5 hours before the session.
5. Late arrival
Please let me know if you are running late.
- Up to 20 minutes late: your session goes ahead for the remaining time.
- More than 20 minutes late: the session may be shortened, and the arrhes is not refunded.
- More than 45 minutes late: this is treated as a no-show, and I keep the arrhes.
6. Location
If the chosen location is closed on the day, unavailable because of an event or security measures, or becomes inaccessible for any other reason, we move to the closest suitable alternative. This is not a cancellation.
7. If I have to cancel
If I have to cancel your session, you can choose:
- a new date, or
- a refund of twice the arrhes you paid, that is €200.
8. How refunds are paid
Valid refunds, including the €200 refund in section 7, are made within 14 days of the cancellation notice, to the payment method used for the arrhes whenever possible.
9. Your legal rights
Nothing in this policy limits any mandatory rights you may have under applicable consumer law, including any statutory right of withdrawal where applicable.